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Diver Dan's Store Policies
Refund / Exchange Policy
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30 day refund / 60 day exchange. All items must have a receipt and be in re-saleable condition
with all original packaging material.
No refunds or exchanges on Scuba tanks -
All sales final.
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Credit Card refunds will be credited back to the card used.
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A check will be mailed within five working days for cash and check refunds over $100.00. No cash refunds will be issued prior to the check clearing the bank.
Check Policy
Special Order Policy
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Special
Orders require a 100% down payment.
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Freight
charges may be applicable and are
non-refundable.
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Return/Exchange Policy. Refunded items
must be returned within 30 days of arrival
from the manufacturer. Exchanged items
must be returned within 60 days of arrival.
Returned items must have a receipt, must
have all original packaging, and be in
re-sellable condition.
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Return of
“Regular” In-Stock items are eligible for
full refunds or exchanges.
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Return of
“Non-Regular” In-Stock items will be charged
a 33% re-stocking fee. Return freight
charges may also be applicable.
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Special
Order of “Halcyon” products are Final.
No returns, exchanges or refunds.
Gift Certificates Policy
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Gift Certificates may be purchased for any amount.
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Gift Certificates may be redeemed for merchandise only. No
cash refunds. After initial use any unused balance will be put on a in-store account.
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Gift Certificates may not be used for Instructor Class
Fees.
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There is no expiration dates on
Diver Dan's Gift Certificates.
Class Fee Policy
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Any Class
Fee's (Class Fee's / Pool Fee's / Rental
Fee's / Boat Fee's . . .) paid to the store
are not refundable once they have begun the
class.
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Any Class
Fee's (Class Fee's / Pool Fee's / Rental
Fee's / Boat Fee's . . .) paid to the store are good for one year.
Customers may transfer from one start
date to another for one year, and is
eligible for a Class Fee refund up to
one year from the initial sign-up date
(provided that they have not yet began any
training).
After one year from the initial sign-up
date there will be no refunds, and the
customer forfeits these fees.
Repair / Service Policy
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